5

This review is a few months late, but I recommend their services to anyone in the local area who needs their car looked at. I took my car in back in December (2024) for a routine six-month checkup, but I mentioned when I checked in that the steering was shaky at high speeds. It turns out that I had torn bushes on both sides of the car (admittedly, I jumped a few too many curbs in the months leading up to this appointment). They recommended that I replace the entire setup (including the lower control arms instead of piece by piece - it made sense!). I scheduled an appointment for shortly after the new year. I also have third-party repair insurance (best purchase ever!), and the team made it an easy transition to work with them to have the repair done at no out-of-pocket cost to me by dealing with the vendor directly. The basic cost for the six-month checkup also seemed very reasonable and took less than an hour! Most importantly, they did exceptional work. Replacing the control arms and bushings was the best idea. The car now rides just as it did when I first bought it on the road and freeways, for which I am thankful. I even feel much more comfortable navigating the ongoing construction around these parts without feeling my car will slide all over the place as it did a few months ago. I can feel the alignment now when driving, which is perfect. As someone who values top-notch customer service, I appreciated how thorough their initial reporting was and how I was kept informed on the status of my repair throughout the day it took place. I look forward to bringing the car back in soon for another check-up. This team seems to value their work and "know" cars of all types well - very important.

Thank you Kimber for the kind words! We're glad that you had a wonderful experience with our team and that we were able to address all your concerns with your car. We strive to provide excellent customer service and expert automotive care, so it's great to hear that we met your expectations. We look forward to seeing you again for your next check-up!

- Diablo Auto Specialists
5

Super honest and efficient. Everything youd hope for in mechanics. Highly recommend.

Thank you Jennifer for the amazing review! Our team is thrilled to hear such positive feedback.

- Diablo Auto Specialists
5

Jon was very helpful. I look forward to bringing in my other cars for service.

Thank you for choosing our service, Robert! We're glad to hear that Jon provided you with excellent assistance. It's a pleasure to serve you, and we look forward to seeing you and your cars in the future.

- Diablo Auto Specialists
5

Had a great experience with DAS. Jon was great to work with and their online system works amazingly well with providing pictures and videos so you can better understand their diagnosis and estimates. I will definately go back and recomend to others.

Thank you Johnny for sharing your experience and recommendation! We're thrilled to hear that you had a great experience with us and that Jon provided excellent service. We take pride in our online system that helps our customers better understand our diagnosis and estimates. We look forward to serving you again in the future!

- Diablo Auto Specialists
5

I'm knew to the area and have been looking for a place to take my vehicle since I've been here. Bringing my vehicle to Diablo Auto Specialists has been the best experience I have had at an automotive facility. Jon at the Walnut Creek location was the nicest person to talk to. He listened to my concerns and got back to me as soon as they found out what was going on. Their inspection is the most detailed I've seen. Jon went over all issues or possible concerns and explained what maintenance was the most important to the least. I felt no pressure what so ever to complete any additional services and this is a great comfort and surprise because I use to work for auto shops and in my experience, this has never been the case. The prices are reasonable and they complete great work. All around, this has been the best experience I've had and I will definitely be returning in the future and recommend to aothers.

Hi Kristyn, welcome to the area! Thank you for choosing Diablo Auto Specialists. We're thrilled to hear about your exceptional experience with Jon. Delivering detailed, no-pressure service is what we pride ourselves on. Rest assured, we'll maintain the same standard of excellence every time you visit. Thank you for recommending us, and we look forward to serving you in the future.

- Diablo Auto Specialists
5

An emission control problem recently developed with my car, which I have had since I bought it new. Now it has been out-of-warranty for a while. The garage at the dealership has been my primary source of service, but when I discussed this issue with them, I got the clear idea that it was probably going to be quite expensive to repair. I am very glad I got a second opinion. Jon immediately told me that it was a problem that he had seen many times, and that he could probably repair it properly and quite inexpensively, including new parts. I am now a very happy customer!

Thank you for trusting us with your car, Richard! We're glad to have been able to provide you with a solution that was both effective and affordable. It's our goal to ensure that all of our customers leave satisfied, and we're happy to know that we were able to meet your expectations. If you have any other car concerns, please don't hesitate to reach out to us again.

- Diablo Auto Specialists
5

Friendly, helpful, fast, and responsive. Highly recommend!

Thank you, Drew, for the glowing feedback! We strive to provide top-notch service, and we're thrilled that you had such a positive experience with us. We appreciate your recommendation and look forward to serving you again soon.

- Diablo Auto Specialists
5

First time bringing my car here and it was a great experience. Very friendly staff and they keep you well informed on any findings and assesment of the car providing plenty of pictures and details so you can make an informed decision on the fixes your car might need. I used to go to the dealer for repairs or service, but will be switching to Diablo Auto going forward.

Thank you, Eric, for this amazing review! We are thrilled to hear that you had a great first experience with us. Our goal is to always provide exceptional service and keep our customers well-informed. We look forward to being your go-to auto shop from now on!

- Diablo Auto Specialists
5

Great service! I was notified by text with pictures regarding the status and followed up with a phone call.

Thank you for the awesome review, Susan! We work hard to meet expectations like yours, and we're happy to hear we hit the mark. Cheers!

- Diablo Auto Specialists
5

Jon was great to deal with. Transparent. They did a thorough inspection of my vehicle with recommended repairs. Yet didn't pressure me on any of it. Great experience for me. I'll be back.

Thank you Terry for this amazing feedback! Here in our shop we prioritize transparency and quality service. We're thrilled to hear that you had a great experience with Jon. Knowing that you'll be back makes us happy!

- Diablo Auto Specialists