This review is a few months late, but I recommend their services to anyone in the local area who needs their car looked at. I took my car in back in December (2024) for a routine six-month checkup, but I mentioned when I checked in that the steering was shaky at high speeds. It turns out that I had torn bushes on both sides of the car (admittedly, I jumped a few too many curbs in the months leading up to this appointment). They recommended that I replace the entire setup (including the lower control arms instead of piece by piece - it made sense!). I scheduled an appointment for shortly after the new year. I also have third-party repair insurance (best purchase ever!), and the team made it an easy transition to work with them to have the repair done at no out-of-pocket cost to me by dealing with the vendor directly. The basic cost for the six-month checkup also seemed very reasonable and took less than an hour! Most importantly, they did exceptional work. Replacing the control arms and bushings was the best idea. The car now rides just as it did when I first bought it on the road and freeways, for which I am thankful. I even feel much more comfortable navigating the ongoing construction around these parts without feeling my car will slide all over the place as it did a few months ago. I can feel the alignment now when driving, which is perfect. As someone who values top-notch customer service, I appreciated how thorough their initial reporting was and how I was kept informed on the status of my repair throughout the day it took place. I look forward to bringing the car back in soon for another check-up. This team seems to value their work and "know" cars of all types well - very important.
Thank you Kimber for the kind words! We're glad that you had a wonderful experience with our team and that we were able to address all your concerns with your car. We strive to provide excellent customer service and expert automotive care, so it's great to hear that we met your expectations. We look forward to seeing you again for your next check-up!
- Diablo Auto Specialists