When we needed a good, honest mechanic shop to assess our 2003 Toyota 4Runner, our neighbor (a mechanic who specializes in Saab and Volvo) recommend Diablo Auto Specialist. We have been a Honda family for over 16 years and have a great shop we serviced our cars with, but they specialize in Honda and Acura. As most know, it's difficult and stressful going through the vetting of a new mechanic. First off, Tim was clear and friendly on the phone going over the earliest time slot to fit us in for an appointment, and when we called back to adjust he asked what we needed in order to see what worked. Very efficient. Tim was very good explaining the small details and answering our questions, and friendly with me and my husband. The report included any recommended repairs. I would prefer an itemized estimate on the repair but that was not the main purpose of the visit and perhaps why, and therefor listed as a side note. Thanks for inspection and a great first visit experience! Doris and Chris