These guys are a refreshing surprise in the car repair business. They are always upfront and honest with whatever problems my car has. If I did not totally understand, they took time to show me the issue personally. Tim and Paul have never made me feel pressured or uncomfortable. They let me research the problem and ask around for prices from other shops before I commit to their service. But, I have never found a need to go anywhere else. There prices are reasonably low compared to any other repair shop in the area. I brought my car in a couple weeks ago to fix a belt noise. When I returned to pick up the car they said that the belts were under warranty from a previous job they did on the car and I didn't owe them a thing. Typically repair shops make you do your own research, keep your own records, and ask up front. These guys are really in your corner.