Walnut Creek Auto Repair

These guys are a refreshing surprise in the car repair business. They are always upfront and honest with whatever problems my car has. If I did not totally understand, they took time to show me the issue personally. Tim and Paul have never made me feel pressured or uncomfortable. They let me research the problem and ask around for prices from other shops before I commit to their service. But, I have never found a need to go anywhere else. There prices are reasonably low compared to any other repair shop in the area. I brought my car in a couple weeks ago to fix a belt noise. When I returned to pick up the car they said that the belts were under warranty from a previous job they did on the car and I didn't owe them a thing. Typically repair shops make you do your own research, keep your own records, and ask up front. These guys are really in your corner.

Fantastic customer service! I'm a new customer and Paul took the time to explain everything that was going on with my car to me. So not like the local Subaru dealer -who I will not be returning to!! If I need anything done to my car I'll be back. Told my brother tonight so he can take his car there.

Tim and Paul were very helpful when our only vehicle wasn't running well. The price was fair and the work well done. More importantly, my wife, who dropped off and picked up the vehicle, was treated well this is extremely important to her and I, then to top it off, we received a Thank You card from Tim. We'd definitely go to Diablo Auto Specialists again.

Amazing customer service...I wouldn't take my Explorer anywhere else! The entire staff is friendly, thorough and honest. Thank you Diablo Auto Specialists!

Paul, Tim and the team are awesome! I had to get a pre-purchase inspection done on a used car and they went gave me way more than just an inspection report. They took a little longer than expected but I am glad they took the time to thoroughly inspect the car.

Staff was very helpful.Three thumbs up :

THANK YOU YELP! : My car's check engine light had been on for three weeks now, and while I found myself growing increasingly anxious about that little orange light... I did nothing about it. Then one day on the drive home from work, my back wheel started to make this grinding noise on the freeway. A very annoying high pitched grinding noise that started to grate on my nerves. But, what did I do about it? Hope it would go away on it's own. These are the classic symptoms of a girl driver. This went on for a few weeks, until one night, when I awoke at four in the morning drenched in sweat. I had just had the most horrific, vivid, and scary death dream I've ever experienced in my life. No lies. I decided to take it as a sign that it was about time to get my car checked out. I obviously wasn't going back to sleep after a dream like that, so I hopped on yelp to research an auto repair shop in the area. Diablo Auto Specialist was the highest rated, and for very good reason. I called right when they opened at 7:30am and even without an appointment they took my car in for diagnostics. Tim called me later that afternoon to tell me what was wrong with my car. I went to go pick it up, and he thoroughly explained everything to me. Everything from process, to cost, to possible scenarios if I didn't fix everything all at one time. He was very patient with me, answered all my questions and knew what he talking about. I booked an appointment and brought my car back in. As promised, they fixed it in about half a day, and I'm good to go now. No more death dreams for this girl!! I am now a loyal DAS customer, I guess you could call them my heros! Thanks guys!! :

This is my first time here at Diablo Auto Specialists, and I was treated very professionally. The service was just for an oil change, and just the basic questions asked; no gimmicks or packages for specific vehicles unlike the dealership across the street you know who you are. Even the estimated price of the work was far lower than what I expected. They called me when my car was done; I went in, paid for the service, and went on my way. I'm definitely taking my car back here again.

How many mechanics will you ever find with a perfect rating?Here's something you won't see too much in your life: an honest mechanic. This guy is absolutely wonderful. He was recommended to me by someone at work. I've been there twice. I've recommended lots of people and they say he's great.This last time I had a loose alternator belt. I know nothing about cars. I have to take my car in to have the floor mats rotated. I was expecting to pay a few hundred bucks. I call to find out the damage and he says Oh no, we're not charging you anything. We tightened it back up - no big deal. Wow. I would have gladly paid labor or something. I've taken my car in a few times now. I know I won't get cheated or lied to here, so I have compete faith in these folks.If you're looking for an honest mechanic, this is the guy. If your automobile-illiterate like me, you need a mechanic like this. In this day and age of rip-off artists, high charging dealers and scammers, how nice is it there is still an honest mechanic out there? It's nice there is a venue like Yelp to get the word out. This guy deserves your business.

I found out about this place on Yelp. I can now say that this website is a godsend. Restaurants, bars. . .sure, but when you need to find a good mechanic, that may be the most important decision you make with your wallet.Tim, the owner, comes across honest and forthright. His write-up shows you every detail and every cost. Decent price, excellent customer service and most important. . . straightforward in every aspect. You may have a lifer out of me.